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Enterprise CRM Solutions
We're here to help lay the groundwork for your new CRM, ERP, BI, AI, ML & DS platforms & support you on the other side.
Sydney - Melbourne - Brisbane - Rockhampton - Los Angeles
Systems for Government - Property (Real Estate) - Banking/Finance - Insurance - Billing Systems - Accounting - Manufacturing - Tariff Management ... and more!
Consulting Services
Data & Systems Consulting Services
Mentorship Programmes & Tutoring through ECS Mentorship Programmes (a division of Enterprise CRM Solutions)
SaaS Solutions
ECS - US Tariff Engine
ECS - Payroll Underpayment Detection Engine
Associations, Events & Publications (Enterprise CRM Solutions)
www.forbes.com - Forbes (US) Magazine Author – Ben Horin1. IT Project Failures: Knowing When It's Time To Bring In The Lawyers Author – Ben Horin2. 11 Ways To Build A Strong Bond Between Young Tech Employees And Mentors
About us
Contact Us
Australia
Enterprise CRM Solutions (Holdings) Pty Ltd
Creative Cubes building, Ground Floor, 333 Drummond Street, Melbourne, VIC, 3000
Tel - 1300-911-675
United States of America (USA)
Enterprise CRM Solutions LLC
Bank of America building, Suite 301, 9440 Santa Monica Boulevard, Beverly Hills, CA, US 90210
Tel - 1300-911-675
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YOUR TRUSTED PARTNER FOR ALL THINGS CRM - ERP - BI - AI - ML - DS
"The Transformation Experts"
With years of experience consulting on Data and Systems to the who's who of Business, Government and Not-for-Profit both in Australia, UK and the USA, why waste anytime going elsewhere!
Sydney - Melbourne - Brisbane - Los Angeles
What we do and where we have evolved from
Below is a brief snapshot of our some of our remits to-date.
Rewinding back 25-30 years to 1996-1999
The current CEO of Enterprise CRM Solutions, Benjamin Horin starts his career helping build the prototype of Coles Online and Coles POS using VB & SQL. 25+ years on these are now some of the most widely used systems used by millions of Australians daily.
Moving to 1999
Benjamin Horin builds a prototype of a meta search engine and a permutational engine to help improve search engine technology and flies to Silicon Valley, USA. The technology works seamlessly with Yahoo!, Excite, Google, etc and gets adopted by search engine elite.
Metamorphism and diversification - 2000 to 2017
Benjamin Horin realizes that IT is a broad area and decides to try and challenge himself by building IT systems for a few industry sectors, eg Banking / Finance and Utilities.
Assisting a few industries with data solutions quickly grows to assisting over 38 x industries (Health, Medical, Aged Care, Banking/ Finance, Legal Services, FinTech, Utilities, Engineering, Local Government, Federal Government, Mining Services, Fortune 500, etc).
Seeing that many organisations are running complex IT projects requiring an understanding of both IT and law, Benjamin Horin, CEO enrols in a complex UK law course.
The catalyst was a client in 2011 needed us to understand how complex tariffs worked (very relevant in 2025), which required an understanding of IT systems and how to read legislation too, so Benjamin enrols in a complex London-based UK law course to help gain a better understanding of the law, how to read legislation and build software solutions from it.
Fast forward to 2025! US Federal Election - Trump wins! Tariff mania!
In 2025, this nearly 14 years of research (2011 to 2025) is starting to pay off, thanks to Donald J. Trump, the Republicans and his over 9000+ US tariffs imposed on everything ranging from importing / exporting of textiles, horse hair, cheeses, wine, automobiles and anything else you care to mention!
No idea how tariffs might affect your business? CALL 1300-911-675 AND SCHEDULE A CALL WITH US!
GENERAL OVERVIEW OF SERVICES
1. Consulting
We are experts in Consulting on;
1. Bespoke industry solutions, eg Tariff Management systems (including US Tariffs)
1. We know how to build and support complex Tariff software management solutions. In 2025, everyone will claim to be an expert, but we have managed the end-to-end cycle of tariff data from start to finish since 2011, eg identifying prospective tariff candidates through to tariff identification, tariff calculations, bulk discounting and billing through to infringement and debt recovery.
2. Generic BI, CRM and ERP solutions
2.1 Business Intelligence
MS Power BI, Tableau, IBM Cognos, IBM Cognos TM1, Yellowfin, QlikSense, QlikView, SAS, SPSS, etc
2.2. CRM
Salesforce, Zoho, PipeDrive, Oracle, MS Dynamics CRM, etc
2.3 ERP
Oracle Fusion, Oracle eBusiness, Oracle Netsuite, Microsoft Business Central, Microsoft Dynamics F&O, Microsoft AX, Microsoft NAV, Pronto, Epicor, etc.
2.4 Banking & Finance systems
Foreign Exchange, Proxy Voting, Credit Score, Experian, Portfolio Management, etc
2.5 Student Management systems
Civica, Technology One, Educate, TASS, etc
2.6 Health & Medical systems
HealthMetrics, RadX, Pathology, Medical Director, etc
2.7 Retail systems
Retalix, Oracle POS, SkiData, RTP POS, etc
2.8 Construction systems
Aconex, etc
2.9 Document Management systems
DocuSign, DocStar, Sharepoint, HP TRIM, etc
2.10 Aged Care systems
Epicor SLS, Technology One
2.11 Manufacturing & Distribution systems
SAP, Oracle Fusion, Oracle Netsuite, Epicor, Pronto, etc
2.12 Disability and Welfare systems
CareLink+, MyCareSoft, etc
2.13 Local Government systems
Oracle, Technology One, Civica, etc
3. Education - Face-to-Face - Seminars, Conferences & Mentorship Programmes
3.1 Australia
3.1.1 - For Seasoned Professionals
3.1.1.1 - CRM Trends for 2025
3.1.1.2 - ERP Trends for 2025
3.1.1.3 - BI Trends for 2025
3.1.2 - For Job seekers
3.1.2.1 - "Getting a job in Data!"
3.1.2.2 - "Demystifying data science"
3.1.2.3 - "Bitcoin or Bit-con?"
3.1.3 - For Students of IT, Computer Science, Data Science & Engineering
3.1.3.1 "I am lost in my course and I need to figure out which sort of job to train towards!"
4. Education - Digital - Technical books & Podcasts
4.1. Golly it's that data guy! (TM) Technical books & Podcasts
5. Giving back - Work Placement & Mentoring
We are experts on giving new graduates opportunities through our ECS Graduate to Work Placement Programme and our ECS Mentorship Programme(s).
DISRUPTING THE SECTOR WITH FRANKNESS AND HONESTY ON the HOW-TO, THE WHY'S OF CRM, ERP AND BI 2025 - TOP DEMANDS ON US AND WHY YOU SHOULD EMPLOY OUR SERVICES 1. INDEPENDENT ASSESSMENT AND REPORTING ON CRM, ERP AND BI PRODUCTS AND PROJECTS 2. EXPERT LEVEL MENTORSHIP 3. ANALYTICS 4. AUTOMATION 5. SQL DATABASE MANAGEMENT expert advice of migrating TO AND reporting on data from SAP - EPICOR - MICROSOFT - ORACLE FUSION - NETSUITE - CIVICA - TECHNOLOGY ONE
Solutions to power your business
We believe that a one-size-fits-all approach doesn't work when it comes to solutions. That's why we take a customized approach, delivering personalized strategies that align with your specific needs.