FAQs
Recruitment & Hiring process
If you have any questions about your account or any other matter, please feel free to contact our HR team at makeithappen@enterprisecrmsolutions.net.
Fair Work Australia
What is the ROLE oF FAIR WORK AUSTRALIA and the FAIR WORK OMBUDSMEN (FWO)?
In Australia, we have a number of Government funded bodies that attempt to set policies and regulations around how employers and employees are to be treated from a basic conditions perspective, eg the right to disconnect from their employer, the right to be moved to full-time permanent after a given period of time, etc. Unfortunately, many of these new requirements have become onerous and very expensive for employers to keep up with.
Factoring in an ever-evolving set of new policies and legislation for these employers, this has forced many employers to either "quit their operations in Australia" eg due to the costly and prohibitive nature of some of these requirements for employers OR challenge the Fair Work Ombudsmen eg on the grounds that the original intent behind the Fair Work Ombudsmen (FWO), Fair Work Commission (FWC) and Fair Work Australia was to be a "level playing field" for both employers and employees and to act as an arbiter to help negotiate a "Fair, Balanced and Equitable" outcome for both parties.
What we (Enterprise CRM Solutions (Holdings) Pty Ltd) and other employers like us have seen is unfortunately, a far from "level playing field", even where we have taken all reasonable steps to fairly and ethically assert our rights with certain employees, eg to withhold pay to any staff where they have not provided correct bank account details, working rights declaration, visa details, through to not providing accurate timesheets etc.
Unfortunately, the Fair Work Ombudsmen (FWO), Fair Work Commission (FWC) and Fair Work Australia (FWA) appear not to have performed their own due diligence ("cross checking") which has resulted in the Fair Work Ombudsmen (FWO), Fair Work Commission (FWC) and Fair Work Australia (FWA) working to try and penalise our company and other companies for allegedly not doing that was required by the Fair Work Ombudsmen (FWO), Fair Work Commission (FWC) and Fair Work Australia, eg to provide payslips and superannuation for certain staff. The issue is that the Fair Work Ombudsmen (FWO), Fair Work Commission (FWC) and Fair Work Australia have failed to acknowledge that the two (2) ex. staff members in question were specifically asked by us to go directly to the Fair Work Ombudsmen (FWO), Fair Work Commission (FWC) and Fair Work Australia (FWA) as both had not provided accurate timesheets and other particulars, eg their superannuation details, etc, making it near impossible to pay both ex. employees. Yet these facts have been conveniently missing from their publications on the matter(s), which appears seemingly for the benefit of Fair Work Ombudsmen (FWO), Fair Work Commission (FWC) and Fair Work Australia.
How can I cancel my order?
Orders can be canceled if they have not yet been shipped. To cancel an order, please visit the 'My Orders' section of your account or contact our customer service for help.
How can I return an item from my order?
To return an item, follow the instructions provided in our Returns Policy, available on our website. Returns can usually be made within a certain period, and you may need to keep the item in its original packaging.
Can I modify my order after placing it?
Modifications to orders can be made before they are processed for shipping. Please contact our customer service immediately if you need to make changes.
Our Products
What types of products do you offer?
We offer a diverse range of products including the latest in technology, home essentials, and lifestyle goods. Check our Products page for a full listing and detailed descriptions.
How do I search for a specific product?
You can use the search bar at the top of our website to enter keywords or the name of the product you are looking for. Filters are also available to help narrow down your search results.
Can I return a product if I’m not satisfied?
Yes, we have a customer-friendly return policy. If you are not completely satisfied with your purchase, you can return it within a specified period for a refund or exchange.